# INSURANCE SOLUTION

Quickly access detailed Electronic Health Records for underwriting and claims analysis

## Modernize claims and underwriting **_with fast, trusted access to health records_**

When health records move fast, insurers deliver faster, smarter service to the policyholders who depend on them. Greenlight eliminates the friction of traditional record retrieval. Gone are the antiquated days of mailing and processing APS and paper-based records, chasing medical professionals for the latest updates, or manually entering data into siloed systems.

With Greenlight, insurers can access complete, standardized Electronic Health Records in minutes. **Put your organization in an industry-leading position by accelerating claim decisions, improving underwriting accuracy, and enhancing the policyholder experience.** Reduce inefficiencies, eliminate manual error-prone processes, and lead the industry in speed, accuracy, and trust.

## **_Patient-authorized_** health data technology

Greenlight securely connects the electronic health records (EHR) ecosystem—from patient to medical provider to insurance partners—through a fully digital, compliant process. Within minutes, your team can access the health records needed to assess, validate, and process claims with confidence.

##### Claimant Information

The insurance firm requests medical record data to process disability, workers’ compensation, or other insurance claims.

##### Claimant Authorization

The claimant authorizes access to share their health record data with their insurer.

Greenlight identifies record location & EHR system

##### Healthcare Providers’ EHR System

EHR systems securely receive requests to access medical records and support right to access.

##### Insurance Firms

Approved requestors access medical record data in minutes from healthcare providers’ EHR system via a secure API, and can opt to receive updates automatically for ongoing review of claims cases.

Greenlight digitally retrieves records and makes them available

## **_Top benefits_** for insurance providers

### Receive a well-structured, full medical record summary of the claimant’s treatment history with their healthcare provider

### Eliminate customer anxiety and uncertainty, putting claimants in full control of their records across the process

### Implement a streamlined and simplified process that increases satisfaction for both the claimant and the firm’s staff

### Retrieve 100% of the data needed to process and adjudicate disability and voluntary benefit claims and confidently determine coverage decisions

### Cut the time to review disability claims from weeks to minutes

### Achieve greater efficiency, reduced cost and risk, and an improved policy holder/customer experience